Security and Privacy

We don’t take customer sign ups with our service for granted.  We know that by signing up you are taking the chance that we are going to do the right thing.  In turn, we aim to deliver on every promise we make.

Secure online event registration by Eventarc

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Our registration pages are sometimes taking in excess of 4,000 credit card transactions a day online, so we make sure that all our transactions are as safe and secure as possible.  We secure all credit card transactions with a 128 bit digital certificate, and never ever store a credit card number on our server.

By not storing credit cards it does mean you will need to obtain a customers card number again in order to do a refund, but we think it is a small inconvenience in the grand scheme of things.

Privacy Policy

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While we have a much larger privacy policy full of the necessary legal arguments, we wanted to take this opportunity to explain the gist of it.  What it really boils down to is respect for you, and respect for your information.

We don’t sell your data.  We don’t market our services to you if you don’t want to hear from us.  We let you sign up easily, and we let you cancel just as easily.  Get in and get out with a minimum of fuss.  That’s how we expect to be treated, so we provide the same for you.

Access To Data

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Your customer data is important – we know that.  That’s why we never use it for anything other than providing our services to you.  When a customer buys a ticket for your event, we store their details for you to access them in your event manager dashboard.  That’s all we do with it.

We don’t market to them, call them, email them or get in touch with them in anyway.  The only slight exception to this is if one of your customers has a technical problem with our product and contacts our support department with an issue.  Apart from that we take the view that they are your customers, not ours.

Create a free account with Eventarc and see how easy it is.