How do I use my own merchant account to accept payments?

Posted by: Scott Thursday 5th November 2009
Categories: Billing

Note: Only Australian customers can currently use their own merchant accounts. For international customers, please refer to the article on accepting payments using Paypal.

If you are running a lot of events, it can often make sense to have your own merchant account.  A merchant account is a special type of bank account that allows you to accept credit card payments directly.  Often they come with a terminal, which the credit card is swiped through in order to process the payment.

When a merchant account is used for online transactions however, the terminal is not required.  Instead, transactions are put through a “payment gateway”.  So to accept funds in this way, you will need:

  1. A merchant account with an Australian financial institution
  2. A payment gateway account with either a bank or a registered 3rd party gateway provider

If you have both a merchant and a gateway account, then you can use these to integrate with Eventarc.  All payments processed for your events will then be sent directly into your account.

There is a once off fee that we charge to organise the integration for you, but there are no other ongoing fees above and beyond our standard transaction charges.  You will of course be subject to the merchant and gateway fees charged by your chosen provider.

To organise to use your own merchant account with Eventarc, follow the steps below:

1. Select the Settings tab near the top right corner of your screen.


2. Click on the Payment tab.


3. Start the Payment Setup and select the ‘Use Merchant’ button.


4. Fill out the form, providing details of your merchant account and we will be in touch with you shortly with further instructions.


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