Billing

International fees

Posted by: CC on Friday 2nd July 2010
Categories: Billing

Refer to the table below to view the international equivalents of Eventarc fees.

Currency Fee Maximum Ticket Fee
US Dollars 3% + $1.00 $15.00
Australian Dollars 3% + AU$1.00 $15.00
Canadian Dollars 3% + C$1.00 C$15.00
Czech Koruna 3% + Kč 20 Kč 300
Danish Krone 3% + kr 6.00 kr 90.00
Euros 3% + €0.80 €12.00
Hong Kong Dollar 3% + HK$7.75 HK$115.00
Hungarian Forint 3% + Ft 200 Ft 3400
Israeli Shekel 3% + ₪4 ₪55
Mexican Pesos 3% + MX$13 MX$190
New Zealand Dollar 3% + NZ$1.50 NZ$15.00
Norwegian Krone 3% + kr 6.50 kr 95.00
Polish Zloty 3% + zł 3 zł 45
Pounds Sterling 3% + £0.70 £10.50
Singapore Dollar 3% + S$1.50 S$15.00
Swiss
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How do I use Eventarc to accept payments?

Posted by: Scott on Thursday 5th November 2009
Categories: Billing

International customers, please refer to the article on accepting payments using Paypal.

When you use Eventarc to run your event registrations, we process any credit card transactions for you in real time and with bank grade security.  You can however choose where the payment ends up after it is processed, and one of those options is to leave it with Eventarc.

With this method, we process the credit card transaction of your customer on your behalf and determine whether it is valid or not.  If it is not valid, we let the customer know what the issue was and ask them to try again.  If the transaction is successful, we charge the customers card for the required amount and … Read more »

How do I use PayPal to accept payments?

Posted by: Scott on Thursday 5th November 2009
Categories: Billing

You can now use Paypal to process payments for your events on Eventarc.

To use Paypal:

1. Click on the Settings link

2. Select the Payment tab.

3. Click on the link to begin payment setup.

4. Enter your Paypal email address and nominate your currency. Click on the Use Paypal button.

Congratulations, you have just activated Paypal for your events.

If you don’t have a Paypal account, you can easily sign up for one using the link above the email field.

NB: In a very small percentage (less than 2%) of situations, payments are set to ‘pending’ while Paypal ensures there are enough funds in someone’s account to make a payment. Once Paypal has performed this check, it will Read more »

How do I use my own merchant account to accept payments?

Posted by: Scott on Thursday 5th November 2009
Categories: Billing

Note: Only Australian customers can currently use their own merchant accounts. For international customers, please refer to the article on accepting payments using Paypal.

If you are running a lot of events, it can often make sense to have your own merchant account.  A merchant account is a special type of bank account that allows you to accept credit card payments directly.  Often they come with a terminal, which the credit card is swiped through in order to process the payment.

When a merchant account is used for online transactions however, the terminal is not required.  Instead, transactions are put through a “payment gateway”.  So to accept funds in this way, you will need:

  1. A merchant account with an
Read more »

Why is Eventarc on my credit card statement?

Posted by: CC on Friday 25th September 2009
Categories: Billing

Note: Eventarc will only appear on the credit card statements for Australian customers. International customers will see Paypal on their statements.

A number of customers use our event registration software to sell tickets for their events. In doing so, some choose to push the transactions through our merchant account rather than go to the expense of creating their own.

When you register for such an event, your credit card statement will show Eventarc as the merchant rather than the name of the event.

For earlier customers, your credit card statement may say “Trickytix”, as this was what were called until a recent name change.… Read more »

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